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Terms of Service

Last updated: April 2026

Telehealth Services

Valora Health provides telehealth consultations with licensed healthcare providers. Our services are not a substitute for emergency medical care. If you are experiencing a medical emergency, please call 911 immediately.

Eligibility

You must be at least 18 years old and located in a state where we are licensed to practice to use our services. You agree to provide accurate and complete health information during your consultation.

Prescriptions & Medications

Prescriptions are issued at the sole discretion of your treating physician based on clinical evaluation. Not all patients will qualify for every treatment. Medications are dispensed by licensed pharmacies and shipped directly to you.

Payment & Billing

Payment is due at the time of service. Subscription plans are billed monthly and may be cancelled at any time. Refunds are handled on a case-by-case basis in accordance with our refund policy.

Limitation of Liability

Valora Health and its providers are not liable for outcomes that result from failure to follow prescribed treatment plans, provide accurate health information, or seek emergency care when appropriate.

Contact

For questions about these Terms, contact us at team@valorarx.com or call (949) 541-9003.